Ratner Companies started with one salon and two Stylists back in 1974. Dennis Ratner was an up-and-coming hairdresser working in his father's Louis salon in Washington, D.C. It was the beginning of a new era, and Dennis envisioned a unisex salon convenient for the whole family. Over dinner with then-wife and fellow Stylist Ann, Dennis sketched on a cocktail napkin a business plan that laid the groundwork for the first Hair Cuttery salon. We are a company were it's all about the people...We are Ratner Companies We are a company were it's all about the people...We are Ratner Companies
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Hair Cuttery Recognizes Top Performers At National Event in Cancun, Mexico

February, 2004 - Put a hard-working hairdresser in the sun for an afternoon if you want to give her a little rest and relaxation. Put 220 hard-working hairdressers on the beaches of Cancun for three days and you' ll have one great party!

That' s exactly what Hair Cuttery did this February, when the company rewarded its top stylists and field leaders with an all-expenses-paid trip to its 4th Annual National WOW Recognition Event. Each attendee had earned a spot by receiving top scores in the company' s twice-yearly customer service and leadership " WOW" surveys.

The event was a mixture of fun—poolside soirees, bonfire beach parties and dancing under the stars—inspiring messages from Redken 5th Avenue performing artist Roy Peters and motivational speaker Vicki Hitzgez, and plenty of free time to experience Cancun' s natural treasures. And in the end, there was the most anticipated event of all: the awards ceremony, where Hair Cuttery founder Dennis Ratner presented the company' s coveted " WOW Awards" for those with the highest scores in the company.

" These associates work hard to build relationships among their salon teams and with their clients," said Ratner. " Our company philosophy puts people first, and we' re proud to recognize those who put that philosophy into practice."

Stylists from the Lynnhaven Square salon in Virginia Beach, VA received the company' s highest customer service award as voted by clients of that salon. The team received a score of 9.75.

Receiving the company' s highest leadership scores as voted by their salon team members were:

  • Boyana Georgieva from the One Wheeling Place salon in Wheeling, IL and Tara Tomlinson from the Indiavista Shopping Center salon in Port St. John, Florida. The two tied for the top spot in the assistant salon leader category each with a perfect score of 10;
  • Alice Vu from the West Falls Church salon in West Falls Church, VA and Wanda Caraballo from the Winter Park Palm salon in Winter Park, FL. The two tied for the top spot in the salon leader category each with a perfect score of 10.

With their national awards, these recipients are now members of Hair Cuttery' s " WOW Club," reserved only for those whose top scores have earned them a trip to the company' s national event in Cancun. Ratner says that being a member of this elite group not only inspires non-members to strive to be part of the club, but it also instills a sense of pride and ownership in WOW Clubbers.

Twice every year, the staff of each Hair Cuttery salon in the United States completes a leadership survey. Stylists are asked to rate their salon leaders based upon his or her success in upholding the company values in the salon. The values are: self-confidence, building relationships, teamwork, quality of life and integrity. At the same time, clients rate individual salons based upon customer service.

CEO and stylist Ratner founded Hair Cuttery in 1974. The value-priced salon chain is the largest division of Ratner Companies, a family-owned company with 800 Hair Cuttery salons on the East Coast and in the Midwest. Hair Cuttery offers a full complement of cutting, coloring and texturing services with no appointment necessary.

 

 

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ON THE WEB Hair Cuttery offers a full complement of cutting, coloring and texturing services at value prices with no appointment necessary. BUBBLES SALON CIELO SALON PLAZA COLOR WORKS CIBU